Company Description

ProPack, founded in Lebanon in 2015, specializes in providing top-tier label printing solutions in the Middle East. With over 22 years of experience in the packaging and printing industry, ProPack offers advanced technologies and high-quality materials to carve out its niche in the MENA Region and GCC countries. The company ensures precision and quality in label printing by using imported materials from Europe or America and implementing strict quality control measures.



Role Description

This is a full-time on-site role for a Receptionist in Khirbet Qanafar. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical tasks, communication with visitors and staff, and providing exceptional customer service on a daily basis.



Working Conditions



Schedule: Monday to Friday: 8:00 AM to 5:00 PM (including a 30-minute break)

Saturday: 8:00 AM to 1:00 PM

Night Shifts: None

Flexible to work during public holidays and weekends: Not required



Qualifications

Phone Etiquette and Communication skills
Receptionist Duties and Clerical Skills
Customer Service skills
Experience in administrative roles is a plus
Ability to multitask and work efficiently in a fast-paced environment
Strong organizational skills and attention to detail
Proficiency in MS Office suite
Fluency in English and Arabic languages


Skills

Well-presented
Strong organizational skills
Ability to prioritize multiple tasks seamlessly
Strong attention to detail
Excellent communication skills
Team-oriented
Positive attitude
Proficient in Microsoft Office, including basic Excel knowledge
Very strong interpersonal skills
Ability to build relationships with key stakeholders


Responsibilities and Obligations



Greet and welcome guests with a positive and helpful attitude upon arrival
Direct visitors to the appropriate person and office
Prepare meeting rooms (cleaning, arranging notebooks, pens, etc.)
Answer, screen, and forward incoming calls
Maintain a tidy and presentable reception area with necessary supplies (e.g., pens, forms, brochures)
Coordinate with security regarding visitor access
Provide basic and accurate information in person and via phone/email
Receive, send, sort, and distribute mail/deliveries
Monitor office security by following safety procedures and maintaining access logs
Update calendars and schedule meetings
Perform clerical duties such as filing, photocopying, and faxing
Coordinate with the accounting team regarding payment logistics (e.g., DHL)
Maintain logs for incoming and outgoing issues
Follow up on sample records and prepare sample books
Archive samples efficiently
Adhere to company policies and ISO standards