Front Desk Agent

Bay Lodge - Lebanon
Job Title: Front Desk Agent

Are you ready to take your career in hospitality to the next level? Our hotel in Harissa, renowned for its breathtaking views of the bay and warm hospitality, is looking for an Experienced Front Desk Agent to be the welcoming face of our team.

Key Responsibilities

As a Front Desk Agent, you will:

Deliver Exceptional Guest Service: Welcome guests with professionalism and warmth, assist with check-ins and check-outs, and handle guest inquiries with efficiency and courtesy.

Manage Reservations: Handle booking processes through phone, email, and reservation systems, ensuring accuracy and attention to detail.

Handle Guest Concerns: Actively listen to guest needs and resolve any issues to ensure satisfaction and loyalty.

Maintain Front Desk Operations: Manage daily operations, including billing, payments, and administrative tasks, while keeping the front desk organized and presentable.

Collaborate with the Team: Work closely with housekeeping, maintenance, and management to ensure seamless operations and a memorable guest experience.

Qualifications

We’re seeking candidates who have:

Experience: A proven track record in front desk or customer service roles, preferably in the hospitality industry.

Language Skills: Fluency in English and Arabic (additional languages are a plus).

Technical Skills: Proficiency in reservation systems and general computer applications.

Professionalism: A friendly, welcoming demeanor and the ability to stay composed under pressure.

Attention to Detail: Strong organizational and multitasking skills to handle a variety of tasks efficiently.

Flexibility: Availability to work in shifts, including weekends and holidays.

What You’ll Gain

By joining our team, you’ll benefit from:
A dynamic and supportive work environment where your contributions are valued.
Opportunities to enhance your skills and grow professionally within the hospitality industry.
Being part of a team dedicated to creating unforgettable experiences for our guests.

About Us

Located on the Harissa hilltop, our hotel is known for its stunning views, exceptional service, and commitment to providing a home away from home for our guests. We take pride in fostering a collaborative and respectful workplace culture.

How to Apply

If you are enthusiastic, detail-oriented, and passionate about delivering outstanding hospitality, we want to hear from you!
Send your CV to [Click to show email] or contact us at +96176510275 .

Be part of a team where your skills and dedication will make a difference
Post date: Today
Publisher: Hirelebanese
Post date: Today
Publisher: Hirelebanese