Client Engagement Specialist
Joya Smart Systems
We seek an English/Arabic-speaking Client Engagement Specialist with a marketing or business administration background.
The Client Engagement Specialist will support client relationship management, deliver presentations, and contribute to marketing and sales initiatives. This role involves coordinating with internal and external stakeholders, ensuring client satisfaction, and driving engagement strategies to promote Joya Smart’s solutions.
Key Responsibilities:- Build and maintain strong relationships with clients, ensuring a high level of satisfaction and engagement.
- Assist in developing and delivering impactful presentations to showcase Joya Smart’s offerings.
- Collaborate with the marketing team to create promotional materials and support campaigns.
- Coordinate with clients to understand their needs and provide tailored solutions and recommendations.
- Track and analyze client feedback to identify areas for improvement and growth opportunities.
- Support sales efforts by assisting in client onboarding, follow-ups, and proposal preparation.
- Manage client databases and maintain accurate records of interactions and project details.
- Represent Joya Smart at events and networking opportunities to build brand awareness.
Qualifications:- 3–5 years of experience in client coordination, marketing, or business development roles.
- Strong presentation and communication skills, with the ability to convey ideas clearly to diverse audiences.
- Proven experience in building and maintaining professional relationships.
- A solid understanding of marketing strategies and tools.
- Proficiency in CRM and project management software.
- Excellent organizational skills, with the ability to multitask and meet deadlines.
- Arabic and English fluency are required; additional languages are a plus.
- A proactive attitude with a client-centric approach.
This role is ideal for someone who thrives on client interaction, has a creative mindset for marketing, and enjoys contributing to the success of impactful training programs.