We are looking for a dynamic and results-driven Indoor Sales Representative to join our team. The ideal candidate will be responsible for engaging with customers, understanding their needs, and providing appropriate product or service recommendations.
Key Responsibilities:
Assist walk-in customers and respond to inquiries via phone, email, and chat.
Understand customer needs and provide suitable product recommendations.
Maintain a thorough knowledge of company products, services, and promotions.
Process sales transactions accurately and efficiently.
Follow up with potential and existing customers to ensure satisfaction and encourage repeat business.
Achieve and exceed sales targets and key performance indicators (KPIs).
Maintain and update customer databases and sales records.
Handle customer complaints and provide solutions to ensure satisfaction.
Work collaboratively with the sales and marketing teams to optimize strategies.
Stay updated with industry trends and competitors' offerings.
Required Skills & Qualifications:
Proven experience in indoor sales, retail sales, or a similar role.
Strong communication and interpersonal skills.
Ability to persuade and negotiate effectively.
Customer-focused with excellent problem-solving abilities