Duties and Responsibilities
1. Ensure all departments adhere to Quality Management system requirements, monitor and advise on its performance
2. Heads the quality control activities inside the lab and in the premises along with all the resources needed
3. Direct and guide quality improvement activities and risk assessment within the organization
4. Ensure that an effective risk management system is established, implemented and maintained and that the performance of the system is reported to top management for review and as a basis for improvement
5. Advise top management on new requirements to comply with ISO standards and to ensure a continual improvement requirement
6. Advise on changes and improvement and how to implement them
7. Develop & maintain quality assurance documentation including procedures, quality manual, forms and risk register
8. Review any findings and recommendations of external & internal auditors and monitor progress in implementing recommendations
9. Ensure all company’s processes, procedures and work instructions are documented in a clear, simple and concise manner
10. Plan and control the company’s internal audit and risk assessment within the organization
11. Record and analyze data related to customer complaints, discuss them with concerned persons to find a solution
12. Follow up with process owners' necessary data collection and analysis
13. Conduct regular management review
14. Conduct regular meetings with heads of departments/ processes owners to discuss work progress and suggest solutions, take decisions for emerging problems between departments
15. Manage stickers inventory
16. Perform Quality tests on the production lots, entering results on the specific computer program
17. Paste the gold label on the approved productions lots
18. Control the quality of raw materials and packaging materials
19. Arrange all the quality tests on new packages and new suppliers' items
20. Maintain direct contact with packages and label’s suppliers (local and foreign) concerning quality issues
21. Control all non-conformities during the filling and packing
22. Assemble all defected packages at the end of each month
23. Perform random check on the production line to control the final product quality
24. Give approval to start the filling process by controlling the relevance of production line (links, batch number,)
25. Perform calibration for laboratory instruments according to the defined schedule
26. Implement quality policies
27. Control the right application of quality policies and standards
28. Suggest corrective and preventive actions
29. Implement quality control tools
30. Inspect and evaluate the employee’s hygiene practices
31. Follow up and schedule the work of Janitors in the factory and inspect the premises hygiene


Qualifications and Skills
- BS in Chemistry/Biochemistry, Masters is a plus
- Certification of ISO 9001 is plus,
- Experience in quality management system is a plus
- Proficiency in Microsoft office,
- Strong Communication Skills
- Organizational skills, Detail oriented