Experience & Qualifications
• Experience: 2 to 4 years in a coordination or administrative role related to sales, supply chain, or operations (FMCG, food distribution, or import/export sectors preferred).
• Educational Background: Bachelor’s degree in Business Administration, Supply Chain Management, Marketing, or a related field is preferred.
Key Responsibilities (reports highlighted in yellow)
Sales Execution and After Sales
• Prepare tailored client offers based on Brand Manager’s guidelines.
• Develop pricing structures and detailed cost breakdowns in line with pre-established account plans.
• Issue proforma invoices and finalize invoices for all sales transactions.
• Follow up with clients to confirm receipt of goods and ensure satisfaction.
• Handle potential claims related to any shipment arrival.
Checklist applies
Operations & Logistics
• Oversee all shipment-related documentation, ensuring high accuracy and attention to detail.
• Track ongoing shipments and report expected arrival timelines.
• Notify immediately of any early arrivals or delays.
• Perform additional operational and logistical tasks as required for specific shipments.
Checklist applies

Supply and Operations
• Coordinate incoming deliveries from multiple suppliers and origins, ensuring alignment with order schedules and warehouse timelines. (stock products and drop shipped products)
• Collaborate based on the Supply Planner on tasks related to new product introductions or ongoing supply requirements.
• Update price lists for stocked items on a weekly, monthly, and quarterly basis; revise the master offer list accordingly.
• Communicate weekly with the warehouse team regarding expected stock movements (IN/OUT report).
• Upon delivery, verify that goods match supplier documents and invoices (Quality Control Checklist).
• Compile supplier invoices into a weekly finance report and follow up to ensure timely payment. (FDS supplier invoices report)
Other Related Tasks
• CRM-related tasks: ensure accurate data entry, timely updates, and structured reporting to support sales and marketing efforts.
• Assist the Brand Manager & Marketing Department with the planning and execution of marketing campaigns for Déan Gourmet and the Food Solutions department.
• Help maintain and update the department’s marketing calendar, ensuring timely promotion of new product launches and seasonal initiatives.
• Support market research activities by collecting competitor pricing, trends, and customer feedback to inform marketing strategies.

• Key Skills & Personal Attributes
• Strong communication skills
• Excellent attention to detail and punctuality
• Highly organized and detail-oriented
• Ability to multitask, prioritize, and work both independently and within a team
• Proactive and solution-oriented mindset
• Eager to contribute across sales, supply, operations, and marketing within a dynamic food solutions environment
• Professional, polished, and engaging presence
• High level of discretion and integrity when handling confidential information
• Adaptable and thrives in fast-paced settings