Role Overview
We’re looking for a self-motivated Business Analyst who thrives on learning, collaboration, and driving impactful ERP solutions.

Key Responsibilities
1. Requirements Elicitation & Analysis
Stakeholder Identification & Engagement

Map and engage finance, sales, HR, warehouse, and other department leads

Create RACI matrices and escalation paths


Interviewing & Active Listening

Conduct structured interviews, workshops, and documentation reviews

Ask clarifying questions, listen for pain points, and document insights

Facilitation of Workshops & Discovery Sessions

Lead gap-analysis workshops, whiteboarding sessions, and system walkthroughs


2. Business Process Mapping & Optimization
Process Mapping

Develop As-Is and To-Be process diagrams (BPMN, swimlane) using Lucidchart, Visio, Draw.io or similar tools.

Optimization & Automation

Identify inefficiencies and recommend automation and best-practice improvements


3. ERP Support, Implementation & Fit/Gap Analysis
Module Recommendation

Map business needs to native Odoo modules or features (CRM, Inventory, Accounting, HR, etc.) and collaborate with Odoo consultants and functional team to develop a complete solution

Configuration & Testing

Support system setup, configuration, and user-acceptance testing when needed

Gap & Fit Analysis

Create fit-gap and traceability matrices; assess customization vs. configuration trade-offs (with the help of Odoo consultants and functional team)


4. Use Case, User Story & Functional Specification Development
Write detailed user stories with acceptance criteria

Produce BRDs, FRDs, and MoSCoW-prioritized requirement documents

Maintain sign-off sheets and change-control logs


5. Training, Documentation & Validation
User Guides & Training

Develop end-user documentation and run training sessions to ensure adoption

Documentation & Stakeholder Validation

Validate requirements with stakeholders; manage sign-off and version control


6. Stakeholder Communication & Project Collaboration
Serve as liaison between business units, developers, and vendors

Provide regular progress updates and risk assessments

Build trust through empathy, adaptability, and clear communication


7. Analytical & Critical Thinking
Apply root-cause analysis (5 Whys, Fishbone) and SWOT as needed

Challenge assumptions to ensure solutions address real business problems


Qualifications & Experience
2–7 years as a Business Analyst in the ERP domain (Odoo experience is a strong plus)

Bachelor’s degree in Business Administration, Finance or Information Systems

Proven experience with stakeholder engagement across finance, sales, HR, and operations

Strong analytical, problem-solving, and critical-thinking skills

Proficiency in business process modeling tools

Excellent written and verbal communication skills

Familiarity with Agile methodologies, user-story writing

Experience with financial system setup (GL, AR/AP, cost-center reporting)

Preferred:

Certifications such as CBAP or Odoo Certification
Prior hands-on experience with other ERP platforms (SAP, Oracle, Dynamix…)