The Dispatching Officer is accountable for scheduling and monitoring the schedule of trucks and drivers as per a set calendar in accordance with the needs of the corporate Sales team and customers’ orders, ensuring timely and smooth delivery of orders.

Main Duties and Responsibilities
-Coordinate with the corporate Sales admin Department on all incoming orders expected to be delivered the next day.
-Plan and organize the distribution of approved quantities and trucks while ensuring timely delivery of products to clients.
-Prepare the schedule of drivers and their daily, weekly and monthly trips related to loading and unloading products.
-Plan and schedule the daily, weekly and monthly schedules of helpers to ensure proper coverage at all times.
-Monitor and control drivers’ activities via GPS and follow up on accidents in coordination with the direct manager and Legal Department.
-Produce timely, efficient and accurate reports and submit to manager for approval raising concerns when needed.
-Update customer data to ensure alignment with distribution metrics & satisfaction levels.
-Prepare and share monthly report about trucks including quantities, number of trips and other relevant details.
-Prepare and send a weekly operational report to the dispatching Manager including distribution activities and progress as well as conflicts between drivers and customers if any.
-Prepare and audit the distribution vouchers on daily basis raising concerns when necessary