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1. Microsoft 365 E5 Administration
* Manage and maintain Microsoft 365 E5 suite, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Defender for Office 365, Power Platform, and Security & Compliance Center.

* Configure and enforce security policies, conditional access rules, MFA, DLP, and encryption.

* Oversee license allocation, usage optimization, and renewals.

* Administer advanced Microsoft Defender features and threat protection configurations.

Monitor, troubleshoot, and resolve user or system issues within the M365 environment.

2. Microsoft Azure Administration
* Manage Azure Active Directory (AAD), identity governance, and hybrid identity integration with on-premises AD.

* Provision and administer Azure virtual machines, storage accounts, networking, and security groups.

* Manage Azure Backup, Azure Site Recovery, and disaster recovery plans.

* Implement and maintain Azure Monitor, Log Analytics, and security baselines.

* Optimize cloud costs and resource performance.

3. Windows Server Administration
* Administer and maintain Windows Server environments (2016/2019/2022) in both physical and virtualized (VMware/Hyper-V/Azure) infrastructures.

* Plan, execute, and validate patch management, service packs, and security updates.

* Perform OS upgrades, role configurations, and cluster management.

* Manage Active Directory Domain Services (ADDS), DNS, DHCP, Group Policy, and Certificate Services.

* Troubleshoot complex server, storage, and network-related issues at L3 escalation level.

4. Upgrades, Patching & Security
* Plan and perform scheduled system upgrades with minimal downtime.

* Apply security hardening best practices for all Microsoft workloads.

* Maintain patch compliance for all on-prem and cloud-hosted servers.

* Monitor and respond to security alerts and vulnerability reports.

5. Operational & Performance Management
* Maintain high availability and performance across all Microsoft services.

* Monitor systems and applications for health, capacity, and performance optimization.

* Maintain detailed documentation, runbooks, and SOPs for all tasks and configurations.

* Collaborate with L2 and other teams to provide guidance, escalation handling, and mentorship