Front Office Duty Manager

Confidential - لبنان - بيروت
We are looking for a Front Office Duty Manager for a 5 stars hotel in Beirut

Duties:
1- Monitoring day to day operations
2- Supervises daily VIP arrival in terms of room allocation, amenities and special requests of Guests
3- Ensure that all team members are properly trained
4- Interact with guests, Handle complaint / incidents / accidents
5- Supervise and Manage employees on duty through guidance and delegation of tasks
6- Manage & Encourage the team to upsell
7- Develop high quality relationships with guests throughout their stay, in order to encourage loyalty
8- Maintain Lobby and entrance area clean
9- Prepare efficient work Schedule of Front Office
10- Conduct market and competitor analysis

Candidate Profile
- BA Hospitality Management
- Minimum 2 Years Experience in a supervisory position in 5 stars and Luxury Hotels
- Customer Oriented
- Good English Command
- Good Command of MS Office
- Strong Leadership and Interpersonal Skills
تاريخ النشر: اليوم
الناشر: Hirelebanese
تاريخ النشر: اليوم
الناشر: Hirelebanese