TSM CPAs and Advisors PC – Adlieh, Lebanon is looking for a Front Desk Administrative Assistant to join our team. The Front Desk Administrative Assistant plays a pivotal role in ensuring the smooth operation of the office environment. This position is ideal for individuals who possess strong organizational skills, excellent communication abilities, and a friendly demeanor. The Front Desk Administrative Assistant serves as the first point of contact for clients, visitors, and staff, making it essential to maintain a professional and welcoming atmosphere. The individual will be responsible for a variety of administrative tasks that support the overall functioning of the office, including managing phone calls, scheduling appointments, and handling correspondence. The ideal candidate will thrive in a dynamic work environment and be able to manage multiple tasks efficiently.

Responsibilities:

1. Greet and assist visitors and clients in a courteous and professional manner, ensuring a positive first impression of the organization.
2. Manage incoming phone calls, directing them to the appropriate personnel and taking messages when necessary.
3. Schedule and coordinate appointments, meetings, and conferences, ensuring all logistics are handled efficiently.
4. Maintain and organize office files, both electronic and paper, ensuring easy access to important documents.
5. Handle incoming and outgoing mail and packages, ensuring timely distribution to the relevant parties.
6. Assist in the preparation of reports, presentations, and other documents as required by management.
7. Monitor office supplies and inventory, placing orders when necessary to ensure the office is well-stocked.
8. Support the administrative team in various tasks, contributing to a collaborative and efficient work environment.
9. Maintain a clean and organized front desk area, ensuring it reflects a professional image of the organization.
10. Respond to inquiries and provide information about the organization’s services and policies.

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Skills

• Communication Skills: Effective communication is crucial for a Front Desk Administrative Assistant, as the role requires interaction with clients, visitors, and staff. Strong verbal and written skills ensure clear and professional exchanges.
• Organizational Skills: The ability to manage multiple tasks simultaneously while maintaining an organized workspace is essential. This includes scheduling appointments, managing files, and handling correspondence efficiently.
• Technical Proficiency: Familiarity with Microsoft Office Suite and office management software is vital for performing administrative tasks, creating documents, and managing data.
• Customer Service Orientation: A strong focus on customer service helps create a welcoming environment for visitors and clients, ensuring their needs are met promptly and effectively.
• Problem-Solving Skills: The ability to think critically and address challenges as they arise is important for maintaining office efficiency and addressing client inquiries.