Hiring a General Manager– After-sales (Automotive) for a company located in Nigeria.

The ideal candidate should possess:

• Bachelor’s degree in Business Administration, or in Automotive Engineering
• Minimum 10 years of progressive aftersales management experience in the automotive industry.
• Minimum 10 years of progressive experience in the automotive industry, with at least 5 years in a senior aftersales leadership role (Service Manager, Aftersales Director, General Manager, or similar).
• Extensive background in managing:
o Service workshops
o Parts and accessories operations
o Assembly & production teams
o Customer service front-line teams
• Proven ability to lead large, cross-functional teams (service advisors, technicians, parts staff, workshop controllers, warranty teams).
• Experience managing multi-location service centers or high-volume after-sales environments is a strong advantage.
• Deep understanding of:
o Diagnostic systems and software
o Vehicle service processes
o Repair quality assurance
o Warranty claim processes
o Workshop workflow optimization
o Preventive maintenance and repair scheduling
• Strong command of: P&L management/ Revenue forecasting/ Margin analysis/ Cost optimization / KPI tracking and reporting