Key Responsibilities
Front desk and client coordination: answering calls and messages, welcoming clients, booking, rescheduling, and confirming appointments with zero errors.

Data discipline: daily data entry and updates on Excel for clients, packages, attendance, and internal trackers. Accuracy is non-negotiable.

Financial admin: entering invoices, tracking payments, maintaining petty cash records, and flagging discrepancies early.

Excel operations: working confidently with spreadsheets for logs, summaries, and basic reporting. You will live in Excel.

Supplier coordination: placing orders, tracking deliveries, following up on shortages or delays, and keeping records clean.

General administration: filing, internal coordination, basic documentation, and ad-hoc support to keep operations smooth.

Required Skills & Profile
Strong Excel skills. This is essential, not optional.
High attention to detail and comfort with repetitive accuracy-based work.
Clear communication skills with clients and internal teams.
Organized, reliable, and able to follow processes consistently.
Previous experience in reception, admin, or data entry is a strong advantage.

Work Style Expectations
You are structured, methodical, and calm under pressure.
You catch small errors before they become big problems.
You understand that operational discipline is what makes a premium service feel effortless