About Bedayati 

Bedayati works to empower marginalized women and youth in Lebanon by widening access to education, skills training, and economic development opportunities. We champion an inclusive community and world of work where everyone can participate and make a difference. Our core values, integrity, inclusion, and innovation, guide our work on the ground.

Naya is Bedayati’s social catering arm. Naya provides paid catering services, where with every meal purchased from the Naya Kitchen we provide a meal for free.

About this Role

We are actively searching for a Culinary Manager to manage and grow Naya, Bedayati’s social catering arm. The ideal candidate will possess strong business development and marketing skills, coupled with a genuine passion for the culinary sector. 

Key Responsibilities

The Culinary Manager is responsible for managing the day-to-day food preparation and running of Naya, Bedayati’s catering service, and overseeing its strategic growth. The Culinary Manager will work under the direct supervision of the Business Development Manager.

Naya Catering:

• Actively participate in daily food preparation and cooking, ensuring the highest standards of taste, presentation, and quality.
• Serve as the food safety and hygiene team leader ensuring full compliance with food quality and safety standards.
• Train new kitchen staff on food safety and hygiene as required.
• Support Bedayati to maintain its HACCP certification and secure ISO 22000.
• Create a kitchen team task delegation system and manage the kitchen team, fostering a positive work environment.
• Standardize and test new recipes.
• Manage and update the Bedayati shop on Toters.
• Conduct food costing for all items sold and regularly update the cost of goods.
• Issue bills using the POS billing software and perform a daily cash reconciliation.
• Organize the food inventory and storage and capture monthly food inventories using a structured documentation mechanism.
• Act as the focal point for the maintenance of kitchen equipment and facilities in line with food safety and hygiene standards, ensuring that all works and repairs are implemented in a timely manner.
• Coordinate the purchasing of all items and maintain the supplier list.
• Handle effective waste management. Document and monitor the kitchen’s waste footprints.

Business Development and Marketing

• Create a comprehensive kitchen/catering offering to cater to all defined target groups and segments via various delivery channels.
• Redefine the Naya brand and its positioning, leading the development of all packaging and collateral marketing material.
• Develop a marketing campaign and customer outreach initiative to expand the Naya client base.
• Create and manage an email marketing program to engage with current stakeholders and expand the customer target base.
• Develop and disseminate promotional materials including menu, and other promotional materials through various channels (social media, email etc.);
• Process client feedback and adjust relevant food production components accordingly.

Sales

• Work with the Business Development Manager to develop a comprehensive sales strategy, identifying and prioritizing corporate, institutional, and individual clients who align with our service offerings and values.
• Closely monitor market trends, and create innovative ways to enhance Naya’s Kitchen products.
• Develop a list of sales partnerships and prospect sales partnerships to achieve sustained sources of sales revenue.
• Actively execute the sales strategy by conducting in-person and online meetings with prospective clients. The goal is to build strong partnerships and expand our client base to achieve significant sales growth.

Skills

Required Education, Skills & Experience

• A university degree or equivalent in hospitality, food technology, business, or a related field.
• 3-5 years of relevant experience in a management position in the F&B sector.
• Culinary experience involving cooking and/or overseeing cooking processes.
• Expertise in food safety and hygiene standards, with strong knowledge of HACCP and ISO 22000.
• Strong interpersonal, negotiation, conflict resolution and networking skills.
• A high level of self-motivation and the ability to work independently in a fast-paced environment.
• Strong work ethic, a commitment to work excellence, and adherence to Bedayati core values.
• Fluent in English and Arabic, French is a plus.
• Good leadership skills and attention to detail.