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Lebanon , Bekaa
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Job Details

About Medlink Students

Medlink Students helps aspiring medical and dental students gain admission to leading universities across Europe. We are looking for a Student Support Supervisor to guide students through the admissions process while helping drive excellence within our growing support team.

Why Join Us?
Clear progression into Senior, Operations Management, and Leadership roles.
Opportunity to help shape and improve student support processes.
International working environment with university partners across Europe.
Ongoing professional development and leadership opportunities.
Make a meaningful impact on students' futures.
Join a growing company where high performance is recognised and rewarded.
The Role

You will oversee student applications from enrolment to university admission, ensuring an exceptional student experience throughout the process. You'll act as a key point of contact for students, universities, and internal teams while supporting operational improvements and mentoring colleagues when needed.

Key Responsibilities
Guide students through admissions, documentation, interviews, visas, and relocation.
Monitor application progress and ensure deadlines are met.
Communicate with universities, embassies, and partner institutions.
Manage student enquiries professionally across email, WhatsApp, and phone.
Maintain accurate records across CRM and internal systems.
Support complex or escalated student cases.
Assist with training, onboarding, and sharing best practices.
Contribute to process improvements and team success.
Requirements
2+ years' experience in student support, admissions, customer service, or a similar role.
Excellent English communication skills.
Strong organisational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Experience using CRM systems and digital collaboration tools.
Proactive, solution-focused, and student-centred approach.
Leadership or mentoring experience is an advantage.

Apply Now

If you're passionate about supporting students and looking for a role with genuine career growth opportunities, we'd love to hear from you. Lead, coach, and develop a team of approximately 10 Student Support Coordinators, supporting performance, training, and professional growth

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Lebanon, Bekaa