Job Description

Roles & Responsibilities

Drives sales growth by expanding the client portfolio, strengthening customer relationships, and achieving assigned revenue, collection, and market development targets.

A. Customer Relationship Management

Develops and strengthens long-term relationships with existing and prospective customers.

Conducts regular field visits to identify new projects and uncover business opportunities.

Promotes the company s image by demonstrating professionalism, technical competence, and reliability.

Builds and maintains structured customer profiles including project history, pipeline opportunities, and revenue potential.

Addresses client inquiries promptly and resolves issues to ensure high customer satisfaction.

B. Sales & Business Development

Identifies, pursues, and secures new clients, projects, and revenue streams within assigned sectors.

Prepares and follows up on quotations in coordination with technical and sales support teams.

Negotiates commercial terms within approved pricing and discount policies.

Coordinates with internal departments to confirm stock availability, delivery schedules, and project timelines.

Generates and submits sales orders while ensuring required approvals are obtained.

Monitors account opening processes and ensures compliance with credit policies.

C. Targets, Collections & Reporting

Achieves assigned sales targets in terms of revenue, volume, and product mix.

Monitors customer balances and actively follows up on collections to ensure timely payments.

Contributes to sales forecasting by updating pipeline data and reporting market intelligence.

Provides management with insights on customer behavior, competitor activities, pricing trends, and market developments.

D. After-Sales Support

Coordinates project kick-off activities when required.

Supports the resolution of product claims and site-related issues in collaboration with technical teams.

Strengthens customer loyalty by ensuring consistent follow-up and service quality.

Desired Candidate Profile

Strong analytical and problem-solving skills

Strong negotiation and communication skills

Ability to manage multiple accounts and deadlines

Proficiency in MS Office

Fluency in Arabic and English; French is a plus

3 5 years of experience in sales, preferably in technical, industrial, or project-based environments.

Bachelor s degree in Electrical Engineering or related field