Job description

*Role Overview*
We're looking for a detail-oriented E-Commerce Accountant to manage our day-to-day financials, reconcile multi-channel revenue streams, and keep our books clean across all markets. You'll be the financial backbone of a high-volume COD and digital payments operation.

*Key Responsibilities*

• Record and reconcile daily sales and revenue across all Shopify stores (UAE, KSA, Iraq, Lebanon, Jordan)
• Manage and reconcile COD cash collections — coordinate directly with fulfillment centers in Iraq, Lebanon, and Jordan to track cash boxes, confirm collected amounts, and flag discrepancies
• Reconcile digital payment channels in UAE and KSA: Stripe, Tamara (BNPL), and Tabby (BNPL) — accounting for platform fees and settlement timelines for each
• Track and categorize Meta advertising costs per country
• Maintain accurate books on QuickBooks (Online or Desktop)
• Prepare weekly and monthly P&L reports per market
• Monitor and account for COD failure/return rates
• Manage accounts payable: suppliers, fulfillment partners, and service providers
• Assist with VAT compliance in UAE and KSA
• Flag cash flow risks and provide actionable financial summaries to management

*Requirements*

• 2+ years of accounting experience, preferably in e-commerce or retail
• Hands-on experience with QuickBooks (mandatory)
• Familiarity with Shopify reports and order data (mandatory)
• Understanding of COD operations and fulfillment center reconciliation
• Experience with payment gateways (Stripe, Tamara, Tabby) and their fee structures is a strong plus
• Proficient in Excel / Google Sheets
• Strong attention to detail — you'll be handling multi-currency, multi-country financials
• Arabic and English proficiency preferred

*What Makes This Role Unique*
You won't just be bookkeeping — you'll be managing real cash flowing through fulfillment centers across 5 countries, reconciling BNPL platforms, and giving leadership the financial clarity they need to make fast decisions.

*Location:* Remote / Hybrid
*Reports to:* Founder

Skills

• *QuickBooks* — chart of accounts setup, journal entries, bank reconciliation, reporting
• *Shopify Finance* — reading payout reports, reconciling orders, refunds, and discounts per store
• *COD Reconciliation* — experience tracking cash-on-delivery collections through third-party fulfillment centers; ability to match dispatch vs. delivered vs. collected amounts
• *Payment Gateway Accounting* — understanding how Stripe, Tamara, and Tabby settle funds, deduct fees, and handle refunds/chargebacks
• *Multi-Country Bookkeeping* — comfortable working across different currencies (USD, AED, SAR, IQD, LBP, JOD) and consolidating into a single reporting currency
• *Ad Spend Tracking* — logging and categorizing Meta (Facebook/Instagram) ad costs by country and attributing them to the correct P&L
• *Excel / Google Sheets* — pivot tables, VLOOKUP, data cleaning — you'll be handling raw export files regularly
• *VAT & Tax Awareness* — basic understanding of UAE and KSA VAT requirements
• *Analytical Mindset* — ability to spot anomalies in cash flow, flag unusual COD failure spikes, and surface insights proactively
• *Communication* — comfortable liaising with fulfillment center operations teams in Arabic and English to resolve cash discrepancies quickly