Jobs / Hotel Jobs / Reservations & Guest Relations Associate
On-site Full Time
Princessa Hotel Jounieh -
Lebanon , Beirut
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Company

Job Details

Salary $ + Transportations
Employment Full Time
Category Hospitality & Tourism
Princessa Hotel Jounieh is looking for a professional and customer-focused Reservations & Guest Relations Associate to join our team.

Key Responsibilities:

Handle hotel reservations via phone, email, and online booking platforms.
Welcome guests and ensure an outstanding guest experience.
Respond to guest inquiries and resolve concerns promptly and professionally.
Coordinate with the Front Office and Housekeeping teams to ensure smooth operations.
Maintain accurate reservation records and guest information.

Requirements:

Previous experience in hotel reservations, front office, or guest relations is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and hotel reservation systems is an advantage.
Fluency in English is required; additional languages are a plus.
Positive attitude and excellent customer service skills.

Location: Jounieh/ Haret Sakher
Princessa Hotel

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you

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About Princessa Hotel Jounieh
Lebanon, Beirut
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