Store Supervisor Activities

Managing staff within the store, coordinating the shipping of goods, setting up displays, and assisting customers and staff during business hours.

• Manage retail staff, including cashiers and people working on the floor.
• Ensure pricing is correct.
• Work on store displays.
• Coach, counsel, train, and discipline employees.
• Evaluate on-the-job performance.
• Ensure merchandise is clean and ready to be displayed.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Ensure standards for quality, customer service and health and safety are met.
• Collect local competitors’ prices.
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Help retail sales staff achieve sales targets.
• Handle customer questions, complaints, and issues.

Requirements

Educational Qualifications: High School Diploma

Work Experience: Minimum of 0-2 years of experience in the same or related field

Behavioural Competencies:

• Reporting skills
• Microsoft Office skills
• Managing processes
• Organization
• Analyzing information
• Professionalism
• Communication skills
• Problem solving
• Supply management
• Inventory control
• Verbal communication