Location: Beirut, Lebanon – Office-Based Employment Type: Full-Time Work Schedule: 5/2 Gender: Male or Female Age: 24–29 years Salary: $700 during probation → $750 after probation Bonus: Performance-based bonus after probation, based on agents’ performance Probation Period: 2–3 months, including a 1-week training period, depending on performance and ability to learn quickly. Responsibilities Communicate with agents daily via phone calls and chat. Clearly explain job responsibilities, tasks, and expectations. Maintain a friendly and professional communication environment. Motivate, support, and guide agents to improve their performance. Build and maintain positive working relationships with agents. Monitor and follow up on agents’ work and performance. Communicate with agents across different international markets. Requirements Fluent French, both written and spoken. Comfortable handling daily phone calls and chat communication. Basic computer skills. Basic knowledge of Google Sheets. Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage. Personal Qualities Confident and friendly. Excellent communication skills. Hardworking and responsible. Detail-oriented. Patient and supportive. Able to motivate and build strong professional relationships. Benefits Performance-based bonus after probation. Work phone. Laptop provided if needed