Job Description:

A. Understand each client's business
- Meet clients to understand their operational processes.
- Identify problems and determine how the software can solve them.

B. Configure and adapt ERP systems
- Configure accounting modules and workflows according to client requirements.
- Modify settings, reports, fields, approval processes, and business rules.
- Coordinate with developers when advanced coding or integrations are required.
- Work with Odoo, Zoho, NetSuite, and the company's AI solution, depending on the projects assigned.

C. Train and support clients
- Deliver practical training end users.
- Prepare user guides and explain system features in simple business language.
- Troubleshoot functional issues and help users adopt the software.

D. Coordinate AI and software development
- Translate client requirements into clear technical specifications.
- Test new features and verify that they meet business requirements.
- Work with developers to improve AI-powered accounting processes and integrations
- Gather client feedback and identify opportunities to improve the product.


Requirements:

Education: MIS, Computer Science, Information Technology, Software Engineering,

Technical background: ERP systems, software configuration, databases, APIs, integrations, or business applications

Strong numerical reasoning, calculations, analytical thinking, and attention to detail

Client communication: Ability to understand business needs and explain technical concepts to nontechnical users

Ability to teach users, conduct software demonstrations, & preparing training materials

Preferred experience in Odoo, Zoho, NetSuite, or another ERP/accounting platform

Ability/Willing to Travel on company missions