IT Manager
Department
IT
Direct Supervisor
General Manager
In Charge Of
IT specialist
Working Hours/Days
Monday to Friday from 8:00am till 5:00 pm
Saturday from 8:00 am till 2:00pm

JOB SUMMARY:

The IT Manager is responsible for overseeing the company’s information technology infrastructure, systems, and processes. This role involves ensuring data security, maintaining networks and servers, and supporting business operations through technology solutions. The IT Manager develops and implements IT policies, strategies, and projects aligned with the organization’s goals. They also troubleshoot system issues, coordinate with vendors, and ensure compliance with industry standards and best practices

MAIN DUTIES AND RESPONSIBILITIES:
• Develop and implement IT strategies, policies, and procedures to support business objectives
• Manage IT infrastructure, networks, servers, and software systems to ensure smooth operations
• Oversee IT support services, troubleshooting, and problem resolution for staff and departments
• Ensure data security, backup procedures, and compliance with cybersecurity standards
• Manage IT projects, upgrades, and system integrations from planning to execution
• Supervise IT team members, providing guidance, training, and performance management
• Evaluate and recommend new technologies, software, and tools to improve efficiency
• Maintain documentation of IT systems, processes, and incidents
• Collaborate with management to align IT initiatives with business goals
• Provide technical support and training for employees
• Monitor IT budgets and optimize costs

REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum of 8 years of experience in IT management or a similar role including 2 years in a managerial role.
• Strong knowledge of network administration, system security, and IT infrastructure
• Experience with ERP systems, cloud solutions, and IT support management
• Proven leadership, problem-solving, and project management skills
• Excellent communication and interpersonal skills
• Fluency in Arabic and English;