Roles & Responsibilities

• Update on SLA Compliance issues and new services to be offered to existing clients. Provide operational KPIs reports and process improvement initiatives.
• Work on process improvement - Ensure financial data is accurate, timely and in accordance with company policies.
• Develop reporting systems to identify and capture key revenue and expense streams.
• Prepare RFQ, RFP and any other documentation required to procure all operating equipment and consumables.
• Participate in/advice to Tender Committees on all submissions for procurement.
• Develop and ensure compliance to a regulated HSE & Quality system relevant to Cold Supply Chain solutions.
• Confirmation of contractual and legal obligations.
• Renewal of contracts and development of appropriate terms and conditions.
• Provide presales support to Sales Dept.

Education & Professional Qualification

• Bachelor’s Degree Professional Experience.
• 6 - 8 years of experience in a similar role in the Logistics/ Warehousing & Distribution.
• Experience in managing large number of personnel.
• Previous experience in Customer Service and Operations is preferred
• Geographic Experience: - Middle East/GCC experience is preferred -
• International experience is preferred
• Computer Skills: - Advanced knowledge of Office and web applications - Experience in using modern WMS systems
• Language Skills: - Fluent in English - both written and spoken - Other languages are preferred Market/Industry/Functional Knowledge: - Knowledge of 3PL & 4PL, Oil & Gas, Warehousing at principal companies.
• Broad knowledge of material handling, warehouse operations and transportation systems.
• Knowledge of the Occupational Safety and Health practices