Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned instant coffee shipments/deliveries from origin to destination. Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end. Key Responsibilities and Accountabilities: Inbound Work with traders on position follow-up and any commercial issues with shippers. Send shipping instructions to shippers (suppliers) in due time. Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy. Follow-up on sample results where required and update internal database accordingly. Process shipping documents (including upload onto system) and payment to shippers. Issue landing instructions to related warehouses accordingly. Follow-up on potential claims. Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services. Check all assigned service invoices to approve the costs. Check stocks in assigned warehouses on a monthly basis & report accordingly. Outbound Work closely with traders on position follow-up and any commercial issues with clients. Send delivery instructions to transporters/warehouses in due time and ensure timely delivery. Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required. Work closely with traders & external partners to anticipate execution challenges and advise on potential solutions Advise trading team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request. Check all assigned service invoices to approve the costs. Other tasks assigned by Logistics Manager.
Desired Candidate Profile
What we are looking for:
We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.
Qualifications and Education:- University graduate (BA or equivalent).
- Focus/major in Foreign Trade, Commodity Trading, or Logistics is a plus.
- Other certifications are a plus.
Experience and Technical skills:- At least 1-2 years of working experience (compulsory).
- Experience in an international environment related to logistics / trade / supply chain / customer service.
- Experience in coffee trade logistics is a plus.
- Knowledge/practical experience in SAP.
- Good knowledge of Excel, Word, Outlook.
- Knowledge of collaborative tools (MS Teams, SharePoint,...).
- Knowledge of PowerBI is a plus.