Duties And Responsibilities On Product and Competition Knowledge: -Possess comprehensive knowledge of the marketed and competitors products in order to answer all clients inquiries. On Sales & Market Coverage: -Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area ). -Mention reasons behind unsuccessful calls and way forward. -Implement sales fundamentals and abide by the steps of call during visits. -Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision. -Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned pharmacies. -Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. -Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization). On Visibility & Marketing: -Ensure accurate and timely implementation of any marketing initiative and product launch. On Stock Management: -Avoid out-of-stock and overstock situation by accurately assessing the clients storage space and placing orders that meet the clients capacity. -Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement). -Ensure the implementation of requested stock depletion activity. On Receivables: -Ensure the implementation of the company s credit policy and procedure. -Timely collect from clients all due invoices or cash collection, avoiding any discrepancy in client accounts. -In case of any modification of client status requiring a revision of client credit terms, fill the excess limit form and follow up until its approval. -Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form. -Inform Area Sales Supervisor and get his approval, in case there is a valid reason to process an order for a client with unpaid dues. -Timely provide customers with statement of account to avoid payment delays and conduct annual reconciliations. On Return Management: -Provide customers with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment. -Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rationale behind it and follow up until matter is closed. On Delivery Matters: -Abide by the call cycle to ensure match with delivery cycle. -Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed. -Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays. On Customer Satisfaction and PR: -Identify, advise and fulfill customers needs. -Build and maintain good relations with Pharmacies decision makers. -Keep Area Sales Supervisor and Sales Manager informed of customer complaints and non-conformities and take corrective actions accordingly. -Ensure excellent customer service by efficiently taking orders, verify product, quantity, price, payment modality... Courteously inform customers about out-of-stock products and assist with substitutes when applicable. On Compliance: -Ensure the implementation of company s policy and procedures to maximize productivity and avoid risks. On Reporting: -Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations).

Desired Candidate Profile

Education: Bachelor's degree in business administration Experience: 1 to 2 years of experience in selling of pharmaceutical products