MEDCALL SAL, a medical regulatory company, is recruiting a Digital Communication & Marketing Support Officer.

Introduction: MEDCALL, our dedicated 24/7, trilingual operational team, possesses the expertise necessary to organize and monitor a range of medical services tailored to the needs of travelers worldwide across different time zones. We are proud to offer a comprehensive suite of healthcare solutions, ensuring that patients receive top-notch support in various medical scenarios during their holidays.

Job Description

• Social networks (beyond posts): Propose format ideas, set up reusable templates, manage stories (events, news, reposts), update Instagram highlights, check the consistency of hashtags and keywords, create visual materials and graphics.
• Content & writing (excluding social media): Management and animation of the group's and its subsidiaries' social media (LinkedIn, Instagram, Facebook), rewriting existing texts (website, brochures, presentations), assisting with the writing of announcements (recruitment, partnerships, news).
• Website & digital supports: Propose improvements to structure or readability, update the News section, participate in the design of upcoming websites, coordinate with IT / developers for implementation.
• Organization & coordination: Centralize logos & visuals, coordinate with IT & designers, follow up with internal teams to retrieve information and content, prepare simple briefs for validation.
• Monitoring & inspiration: Keep an eye on competitors, propose regular creative improvements.
• Monitoring & reporting: This position reports directly to the Group Digital Strategist, who acts as the interface with the Management / Head of Business Partnership & Development. They define the digital strategy, priorities, and communication guidelines.

Job location

Office: Beirut (Hadath), Lebanon. Hours: on average 40 hours per week from Monday to Friday from 9:00am to 6:00pm (with a one-hour break).

Desired Candidate Profile

Training in communication, digital marketing or equivalent field

Professional experience of at least 2 years in digital content management and social media

Proficiency in graphic design tools (Canva, Adobe or equivalent) and generative AI tools (prompting)

Ability to produce professional visual materials

Good understanding of B2B issues

Sense of organization and operational autonomy

Ability to work in coordination with several entities

In addition: knowledge of SEO and search engine optimization for AI assistants

Languages ​​spoken and written fluently: 1st language: French; 2nd language: English; 3rd language: Arabic (optional)