Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

The Communication Officer contributes to designing, planning, and implementing the delegation s strategy on operational communication, aiming at enhancing the acceptance of the ICRC and the national Red Cross and Red Crescent society in the country. By engaging key stakeholders, s/he helps to facilitate access to and acceptance of communities that the ICRC serves. S/he will develop and implement a community engagement and accountability strategy ICRC operations. This includes identifying appropriate communication channels to reach communities, assessing information needs and developing feedback channels in order to enhance accountability of the organization towards those it seeks to assist and protect.

Accountabilities & functional responsibilities

• Assesses field-level operational communication and community engagement needs and develops corresponding plans of action
• Monitors public sources, community perceptions and communication channels to identify reputational risks, and inform operational planning.
• Develops and implements community engagement strategies, identifies appropriate communication channels and products, and strengthens community feedback mechanisms and accountability to affected populations.
• Supports National Red Cross and Red Crescent Societies in developing operational communication strategies, tools and messages, while promoting coordination and consistency with ICRC approaches.
• Provides interpretation, translation, communication-related training and coaching, as well as administrative and technical support to the communication team
• Coordinates the development of Audio Visual and printed production materials for operational communication and community engagement
• Identifies the right tools, training, and support needs to ensure the operational communication objectives are implemented
• Contributes to capacity building strategies and programs related to communication and International Humanitarian Law promotion for the national society, in conjunction with the relevant internal colleagues
• Advises and supports efforts to address Lebanese Red Cross operational commutation needs
• Ensures the implementation and overview of an environment scanning mechanism by monitoring the local media and specific social media sites at sub-delegation level
• Maintains specific reporting tools, contributes to general reporting for Lebanon and the Communication department
• Provides coaching to all staff in planning, monitoring and implementation of operational communication and community engagement activities
• Facilitates and organizes operational communication-related workshops with the Communication Coordinator for field teams

Desired skills

• Leadership : Advanced
• Accountability : Expert
• People management: Basic
• Teamwork & Collaboration: Expert
• Representing the ICRC : Proficient
• Beneficiary & Client focused : Expert
• Event Management : Advanced
• Program management : Advanced
• Analytical thinking : Advanced
• Networking and building relationships : Advanced
• Writing and editing: Advanced
• Partnership : Advanced
• Coaching and mentoring: Advanced
• Digital communication: Advanced
• Community Engagment: Advanced

Language

• Arabic: Native.
• English: Full professional working.

What we offer

• Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).
• Transportation Allowance: 15$ per day.
• 13th Month of salary paid in December, pro rata basis in accordance with the period worked.
• Salary Review/Increase: annually
• Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.
• Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions)
• International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.
• Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles.

Additional information

• Location: Beirut
• Working Schedule: Monday to Friday, from 8am to 5pm.
• Type of contract: Fixed Term, 1year (Renewable based on performance and need for position).
• Estimated start date: January 2027
• Application deadline: November 16, 2026

Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Desired Candidate Profile

Certifications / Education required

• Bachelor s degree in communications, political science, international relations or journalism
• Master s degree is a plus

Professional experience required

• Minimum of 3 years work experience in a field relevant to communication and/or prevention.