Job Purpose:

We are seeking a highly motivated and results-driven Telesales Representative to join our team. The ideal candidate will possess excellent communication skills, resilience, and the ability to build rapport with customers. As a Telesales Representative, you will be responsible for conducting cold calls, presenting our services, handling objections, closing sales, and maintaining customer information.

Key Responsibilities:

1. Conduct cold calls to individuals to book appointments and promote our services.
2. Present our services effectively to potential customers.
3. Handle objections and overcome resistance from customers.
4. Close positive calls by securing sales or appointments.
5. Document and update customer information accurately in the database.
6. Meet or exceed sales targets and quotas set by the company.
7. Build and maintain strong relationships with customers to ensure repeat business and referrals.
8. Adapt quickly to changing market conditions and customer needs.
9. Demonstrate excellent organization, time management, and problem-solving skills.
10. Collaborate with team members and contribute to the overall success of the sales team.

Requirements:

1. Proven experience in telesales or a similar role is preferred.
2. Excellent communication skills, including active listening and persuasive speaking.
3. Resilience and persistence in handling rejection and meeting sales goals.
4. Ability to adapt to different customer needs and market conditions.
5. Strong organizational and time management skills.
6. Proficiency in documenting and updating customer information in databases.
7. Track record of meeting or exceeding sales targets and quotas.
8. High school diploma or equivalent; additional education or training in sales is a plus.
9. Positive attitude, enthusiasm, and a passion for sales.