The Training Champion is responsible for driving sales of public training programs and enhancing the company's presence across social media platforms. This role requires a dynamic individual with strong sales acumen, marketing skills, and proficiency in digital tools. The ideal candidate will have a proven track record in sales, exceptional customer service skills, and experience using MS Office, Canva, and social media platforms like LinkedIn.
Key Responsibilities:
• Sales & Business Development:
o Promote and sell public training programs to individual clients and corporate customers, with a focus on building long-term relationships.
o Identify and pursue new sales opportunities through various channels, including networking, cold calling, and digital outreach.
o Develop and maintain strong relationships with existing clients to ensure repeat business and referrals.
o Achieve or exceed monthly and quarterly sales targets, with specific metrics tied to revenue growth and client acquisition.
o Provide tailored solutions to clients based on their unique needs and industry requirements.
• Marketing & Social Media:
o Create and manage promotional materials for public training programs using Canva and other design tools.
o Develop and execute social media campaigns to boost engagement and generate leads, with a focus on LinkedIn and other relevant platforms.
o Monitor and analyze the performance of social media campaigns, making data-driven adjustments to optimize results.
o Collaborate with the marketing team to align sales strategies with overall marketing objectives and brand messaging.
o Utilize LinkedIn to build a professional network, engage with potential clients, and increase brand visibility.
• Customer Relationship Management:
o Provide exceptional customer service by responding to inquiries, offering product information, and resolving issues promptly.
o Conduct follow-ups with potential and current clients to nurture relationships and close sales.
o Gather customer feedback and insights to improve training programs and customer satisfaction.
o Manage and update customer databases using CRM software, ensuring information is current and accurate.
• Administrative Tasks:
o Maintain accurate records of all sales activities, customer interactions, and sales performance metrics using CRM software.
o Prepare and present sales reports and forecasts to management, highlighting key achievements and areas for improvement.
o Coordinate with other departments to ensure seamless delivery of training programs and services.
Qualifications:
• Education: Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Experience: Minimum of 3-5 years of experience in sales, preferably in the training, education, or B2B sector.
• Technical Skills:
o Proficiency in MS Office, particularly Excel (for data analysis) and PowerPoint (for presentations).
o Demonstrated experience with Canva or similar graphic design tools for creating marketing materials.
o Strong knowledge of social media platforms, especially LinkedIn, with a proven track record of using these tools for business development.
• Communication Skills: Excellent communication skills in English, both written and verbal. Additional languages are a plus.
• Sales Skills: Strong sales acumen with the ability to negotiate, close deals, and build long-term client relationships.
• Customer-Oriented: A deep understanding of customer needs, with the ability to provide personalized solutions and build lasting relationships