Role Purpose:

• To supervise the daily sales operations within a specific geographical area or trade channel. To maintain good relations with current and potential clients and develop the best means to meet their demands.

Key Accountabilities:

• Controls the sales representatives’ daily activities e.g. controls their scheduled journey itinerary, required report forms etc ...
• Controls the sales representatives’ performance through the comparison of Targeted Vs actual productivity per brand and customer
• Conducts daily market visits
• Ensures the proper implementation of policies and procedures
• Coordinates and supervises daily sales operations within the specific geographic area
• Ensures optimal sales and distribution of each brand by the sales representatives
• Resolving any problem occurring while delivery
• Monitors all customers sales order and monitors their proper delivery
• Monitors and follows up all A/R related matters in coordination with the sales representatives
• Coordinates with his direct superior on advertising or promotional campaigns to improve the sales operations
• Suggests any changes to the area sales strategy, policies and procedures
• Suggests efficient means for sales performance optimization
• Develops an efficient region sale program to ensure the achievement of the targeted sales forecast
• Handles the case of delayed customer payments
• Monitors the efficient and orderly shelf exposure and product pricing
• Establishes and maintains good relations with potential and current customers
• Provides customers with adequate product information
• Prepares periodic progress reports related to the area sales operations
• Supervises the sales representatives’ work programs and insures their proper execution
• Assumes all authorities outlined in the authorities schedule
• Undertakes any other duties assigned by his direct supervisor
• Conducts statement of account reconciliation
• Follow up on implementation of feasibility drives (contracts of activity; invoicing as per planograms, pictures of display, preparing credit notes)

Qualifications:

§ Bachelor’s degree in Business Administration, or marketing or related field.

Experience:

§ 2 to 3 years minimum period of related experience.

Skills and Knowledge:

§ Languages: Arabic, English (French is a plus)

§ Computer literacy: MS windows applications (Essential: Excel spreadsheets, PowerPoint)

§ Analytical & communication Skills

§ Problem Solving

§ Decision Making

§ Negotiation Skills

Competencies:

Leading and Deciding

• Leading and Supervising

Supporting and Cooperating

• Working with People
• Adhering to Principles and Values

Interacting and Presenting

• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information

Analysing and Interpreting

• Writing and Reporting
• Analysing

Organising and Executing

• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Adapting and Coping

• Adapting and Responding to Change
• Coping with Pressure and Setbacks

Enterprising and Performing

• Achieving Personal Work Goals and Objectives