Company Description

Access Lebanon provides high-quality and stable internet access services for corporate and high-data consumer companies in packages starting from 30 Mbps to 1 GBPS in Beirut Governorate, Lebanon. Our goal is to bridge gaps in internet interoperability and optimize our network management and coverage advantages to provide an optimal level of international online business operations.

We are seeking an enthusiastic and results-driven Account Manager to take charge of our sales efforts in the internet service sector. The successful candidate will be responsible for maintaining and growing existing customer accounts while also identifying and securing new business opportunities. This role demands a deep understanding of our services, strong customer relationship management skills, and a proactive approach to sales.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong, long-lasting client relationships with a focus on customer satisfaction.

Understand the unique needs of each client and provide tailored solutions to meet their requirements.

New Business Development:

Identify and qualify new sales opportunities within the assigned territory.

Develop and execute a strategic plan for prospecting and acquiring new clients.

Account Growth:

Expand revenue within existing client accounts through upselling and cross-selling additional services.

Collaborate with clients to identify opportunities for service upgrades or expansions.

Sales Strategy:

Develop and implement a sales strategy aligned with company goals and market trends.

Maintain a strong understanding of competitors and market dynamics.

Sales Targets and KPIs:

Set and achieve sales targets and key performance indicators (KPIs) as defined by the company.

Prepare and deliver regular sales reports to management.

Sales Presentations:

Create and deliver compelling sales presentations and proposals to potential and existing clients.

Negotiation and Closing:

Skillfully negotiate contract terms and close deals, ensuring the best interests of the company and the client.

Customer Support and Issue Resolution:

Act as the primary point of contact for clients and coordinate with the customer support team to address any concerns or issues promptly.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field (preferred).

Proven experience in B2B sales and account management in the internet service provider industry.

Strong understanding of internet services and related technologies.

Excellent communication, negotiation, and presentation skills.

Goal-oriented, with a track record of meeting or exceeding sales targets.

Ability to work independently and as part of a team.

Strong problem-solving and decision-making abilities.

Proficiency in CRM software and other sales tools.

Benefits:

Competitive salary and commission structure.

Health benefits.

Ongoing training and professional development opportunities.

Dynamic and supportive work environment.