Operations Manager

Ship With Mina - Lebanon - Lebanon

Mina, a start-up revolutionizing e-commerce logistics solutions, is seeking a driven and innovative Operations Manager. We are looking for a motivated individual who excels in a fast-paced environment and has a passion for driving growth, retaining clients, and optimizing product strategies. This role is perfect for someone who has a strong entrepreneurial spirit, preferably an ex-founder, and is eager to take ownership and make a significant impact on our company's growth trajectory.


Responsibilities:

  • Growth Strategy Development: Design and implement data-driven strategies to accelerate growth, enhance client retention, and drive product adoption.
  • Client Retention and Success: Develop and execute initiatives aimed at increasing client satisfaction and retention, ensuring long-term partnerships and sustained revenue growth.
  • Product Optimization: Collaborate with cross-functional teams to refine and optimize our product offerings, ensuring they meet market demands and exceed client expectations.
  • Market Research and Competitive Analysis: Conduct thorough market research to identify growth opportunities and analyze competitive landscapes to keep Mina ahead of industry trends.
  • Project Management: Oversee and coordinate growth-focused projects from ideation to execution, ensuring they align with our strategic goals and deliver measurable results.
  • Communication and Reporting: Prepare detailed reports and presentations to communicate growth progress and insights to partners in the business.
  • Standard Operating Procedures (SOPs): Create and maintain SOPs to ensure consistency and efficiency.
  • Content Strategy and Brand Elevation: Lead the development and execution of a content strategy that enhances our brand’s presence on platforms like LinkedIn and Twitter, driving engagement and growth.
  • Project and Contractor Management: Manage external agencies and contractors, ensuring their work aligns with our growth and operational goals. Coordinate their efforts to optimize productivity, maintain quality standards, and meet deadlines effectively.


Qualifications:

  • Proven experience in an operations-focused role, with a track record of driving client retention, product adoption, and business growth.
  • Strong analytical skills, with the ability to translate data into actionable growth strategies.
  • Exceptional communication and writing skills, with a keen ability to produce compelling content that resonates with our target audience.
  • Entrepreneurial mindset, with a proactive approach to problem-solving and a strong sense of ownership.
  • Experience in e-commerce logistics or a related field is highly desirable.
  • Excellent organizational skills, with the ability to manage multiple priorities and projects in a dynamic, fast-paced environment.


Additional Information:

  • This is a remote position, with flexibility for collaboration across time zones.
  • Candidates with an entrepreneurial background or experience in a high-growth startup environment will be given priority.


Join Mina and be at the forefront of transforming e-commerce logistics. If you’re passionate about growth and eager to make a tangible impact, apply today and help us shape the future of our industry.

Post date: 6 October 2024
Publisher: LinkedIn
Post date: 6 October 2024
Publisher: LinkedIn