WHAT YOU’LL DO:
• You will ensure the application of operations manuals and work procedures.
• You will enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• You will meet restaurant financial objectives by participating in the forecasting requirements; and in preparing the operations annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
• You will implement marketing programs related to increasing the number of customers and sales.
• You will be responsible for producing and serving the product as per the defined quality standards and agreed menu ingredients.
• You will handle customer’s complaints and taking any appropriate actions to turn dissatisfied guests into return guests.
• You will coordinate all financial payment justifications with the Finance Department (sales tickets, cost control, bank deposit waste).
• You will ensure that proper security procedures are in place to protect team members, customers, and company assets.
• You will be responsible for implementing the new product development in the restaurant in line with the food standards and quality specs.
• You will conduct interviews for recruiting new team members and filling the vacancies as per the annual restaurant manpower planning and maintain an accurate and up-to-date plan of restaurant staffing needs.
• You will ensure that Human Resources policies and regulations are well applied in the outlet.
• You will develop, train, and contribute to continuously improving the knowledge, skills, and abilities of the Assistant managers ensuring that they are qualified and competent, properly coached, to handle the demands of their jobs and achieve their objectives.
• You will coordinate with the Operations Management and the HR division on developing succession planning and career development plans to the high-potential team members