Sales supervisor - fmcg

Role Purpose:

  • To supervise the daily sales operations within a specific geographical area or trade channel. To maintain good relations with current and potential clients and develop the best means to meet their demands.


Key Accountabilities:

  • Controls the sales representatives’ daily activities e.g. controls their scheduled journey itinerary, required report forms etc ...
  • Controls the sales representatives’ performance through the comparison of Targeted Vs actual productivity per brand and customer
  • Conducts daily market visits
  • Ensures the proper implementation of policies and procedures
  • Coordinates and supervises daily sales operations within the specific geographic area
  • Ensures optimal sales and distribution of each brand by the sales representatives
  • Resolving any problem occurring while delivery
  • Monitors all customers sales order and monitors their proper delivery
  • Monitors and follows up all A/R related matters in coordination with the sales representatives
  • Coordinates with his direct superior on advertising or promotional campaigns to improve the sales operations
  • Suggests any changes to the area sales strategy, policies and procedures
  • Suggests efficient means for sales performance optimization
  • Develops an efficient region sale program to ensure the achievement of the targeted sales forecast
  • Handles the case of delayed customer payments
  • Monitors the efficient and orderly shelf exposure and product pricing
  • Establishes and maintains good relations with potential and current customers
  • Provides customers with adequate product information
  • Prepares periodic progress reports related to the area sales operations
  • Supervises the sales representatives’ work programs and insures their proper execution
  • Assumes all authorities outlined in the authorities schedule
  • Undertakes any other duties assigned by his direct supervisor
  • Conducts statement of account reconciliation
  • Follow up on implementation of feasibility drives (contracts of activity; invoicing as per planograms, pictures of display, preparing credit notes)


Qualifications:

§ Bachelor’s degree in Business Administration, or marketing or related field.


Experience:

§ 2 to 3 years minimum period of related experience.


Skills and Knowledge:

§ Languages: Arabic, English (French is a plus)

§ Computer literacy: MS windows applications (Essential: Excel spreadsheets, PowerPoint)

§ Analytical & communication Skills

§ Problem Solving

§ Decision Making

§ Negotiation Skills


Competencies:

Leading and Deciding

  • Leading and Supervising

Supporting and Cooperating

  • Working with People
  • Adhering to Principles and Values

Interacting and Presenting

  • Relating and Networking
  • Persuading and Influencing
  • Presenting and Communicating Information

Analyzing and Interpreting

  • Writing and Reporting
  • Analyzing

Organizing and Executing

  • Planning and Organizing
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures

Adapting and Coping

  • Adapting and Responding to Change
  • Coping with Pressure and Setbacks

Enterprising and Performing

  • Achieving Personal Work Goals and Objectives


Post date: 14 October 2024
Publisher: LinkedIn
Post date: 14 October 2024
Publisher: LinkedIn