Ensure customer satisfaction and provide a professional logistical support, ultimately to meet or exceed customers' expectations.
Job Responsibilities:
• Send weekly loading plans to the clients.
• Inform vessel schedules to clients once received from respective Supplier Service Officer.
• Check with Supplier Service Officer about old orders not loaded yet.
• Prepare shipping instructions for all orders upon request from the Supplier Service Officer.
• Check all documents once received.
• Issue sales invoice and send it along with draft documents for client approval.
• Request corrections from Supplier Service Officer in case needed.
• Confirm back documents to Supplier Service Officer and request scans of originals.
• Send Bill of Lading and documents release instructions to Supplier Service Officer.
• Prepare bank documentary collection if needed.
• Follow up with clients on containers not released of port.
• Issue daily invoice and send to cost controller after issuing the sales invoice and send the corresponding documents to the client.
• Request insurance on all CIF sold shipments.


Working Conditions:
• Good communication skills
• Ability to work under pressure
• Multi-task oriented
• Ability to meet targets and tight deadlines


Qualifications and Education requirements:
• BA degree in Transportation and Logistics or similar
• Minimum required experience from 1 to 3 years