*Education:*
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field.

2. *Experience:*
- 3+ years of experience in community management, social media management, or customer relations.
- Experience working in a marketing or digital agency is a plus.
- Proven track record of building and growing online communities.

3. *Communication Skills:*
- Strong written and verbal communication skills.
- Ability to craft engaging and clear content for different platforms (social media, blogs, etc.).

4. *Social Media Proficiency:*
- Expertise in managing social media platforms like Instagram, Facebook, LinkedIn, Twitter, etc.
- Familiarity with social media tools such as Hootsuite, Buffer, or Sprout Social.

5. *Content Creation:*
- Ability to create engaging content such as posts, videos, and stories.
- Basic graphic design and video editing skills (Canva, Photoshop, or similar tools).

6. *Analytical Skills:*
- Understanding of community insights, analytics, and reporting.
- Experience using tools like Google Analytics, social media insights, and reporting dashboards.

7. *Customer Service:*
- Experience in handling customer queries, managing feedback, and resolving conflicts effectively.

8. *Cultural Awareness:*
- Familiarity with the target audience and the ability to adapt content and communication to different cultural and social contexts.

9. *Project Management Skills:*
- Ability to plan, execute, and manage multiple campaigns and community initiatives simultaneously.

10. *Adaptability & Creativity:*
- Creative thinking and ability to adapt to new trends and tools in digital marketing.
- Proactive in coming up with new strategies to engage and grow the community.

11. *Teamwork:*
- Strong collaboration skills, as the Community Manager will need to work closely with other departments like marketing, PR, and sales.

12. *Crisis Management:*
- Ability to manage negative comments or potential PR issues swiftly and effectively