Greet and assist patients, families, and visitors in a courteous and professional manner.
- Answer and manage incoming calls, provide information, and direct calls to appropriate departments.
- Schedule and confirm patient appointments, ensuring accurate and timely communication.
- Assist patients with the registration process, including collecting and verifying necessary documentation.
- Address patient inquiries and concerns promptly and escalate issues to the appropriate personnel when necessary.
- Maintain patient confidentiality in accordance with
HIPAA regulations.
- Coordinate with medical staff to facilitate smooth patient flow and efficient service delivery.
- Handle billing inquiries and process payments as needed.
- Maintain a clean and organized work area, ensuring all materials are stocked and accessible.
- Perform other administrative duties as assigned.
- Manage incoming calls, provide
direct calls to appropriate
departments.
- Schedule and confirm patient appointments, ensuring accurate and timely communication.
- Assist patients with the registration process, including collecting and verifying necessary documentation.
- Address patient inquiries and concerns promptly and escalate issues to the appropriate personnel when necessary.
- Maintain patient confidentiality in accordance with
HIPAA regulations.
- Coordinate with medical staff to facilitate smooth patient flow and efficient service delivery.
- Handle billing inquiries and process payments as needed.
- Maintain a clean and organized work area, ensuring all materials are stocked and accessible.
- Perform other administrative duties as assigned