• Ensure high customer service by greeting customers, assisting them, and applying the company’s customer service standards.
• Increase the store’s sales by suggesting alternatives, following up on customers’ requests, and performing up-selling and cross-selling techniques.
• Maintain solid product knowledge and follow latest trends to provide confident and relevant advice to customers.
• Communicate to the customers the information on special offers/Sales promotion events.
• Handle customers’ complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.
• Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.
• Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and store manager’s guidelines.
• Participate in year-end inventory and cycle counts.
• Handle cash register operations and complete sales transactions.
• Maintain personal grooming as per the company’s standards to represent a positive image.
• Adhere to all company policies and procedures.
• Perform miscellaneous job-related duties as assigned.

Skills & Qualifications:
• High School Degree
• University Degree is a plus
• Previous retail experience is a plus
• Customer service skills
• Fashion Enthusiasm
• High level of integrity & confidentiality
• Persuasion and negotiation skills
• Excellent communication Skills
• High flexibility
• Result Oriented