Responsibilities:
1. Operational Support:
o Assist in the planning, coordination, and execution of daily operational activities.
o Monitor and report on the progress of tasks, projects, and processes to ensure timely completion.
2. Administrative Duties:
o Manage documentation, data entry, and filing systems to maintain accurate records.
o Prepare reports, presentations, and correspondence as required.
3. Process Improvement:
o Identify areas for operational improvement and propose actionable solutions.
o Implement best practices to enhance efficiency and productivity.
4. Logistics Coordination:
o Support procurement and inventory management, ensuring supplies and resources are adequately maintained.
o Coordinate schedules, meetings, and communication across departments.
o Map out routes ahead of time to determine the most convenient trip based on road and traffic conditions
5. Customer Service Support:
o Handle inquiries and resolve operational issues from clients, vendors, or internal teams promptly.
o Provide support to ensure customer satisfaction and smooth service delivery.
6. Compliance and Risk Management:
o Ensure adherence to company policies, procedures, and regulatory requirements.
o Assist in audits and risk assessments to uphold operational standards.
• Submit daily / weekly / monthly progress reports
• Other duties as assigned

Requirements:
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operational or administrative support role.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Problem-solving mindset with attention to detail.
• Full-time position with potential for occasional overtime during peak periods.

Qualifications:
• Holds a Bachelor's Degree
• Very Good English Skills (Written & Spoken)
• Computer Literate