Scope of Work

Responsible for providing technical support services including lighting design, product selection, BOQ, pricing, quotations, data sheets and submittals.

Main Duties & Responsibilities

Technical Sales Support:
• Review projects specification and drawings from Project Managers/Sales.
• Prepare designs, lighting calculations, lighting simulations, submittals, etc…
• Provide value engineering for tender projects to meet the target budget.
• Respond to tenders and requests for information in a timely manner.

Coordination & Communication:
• Coordinate with internal and external stakeholders as needed, included but not limited to supply chain, logistics and procurement, Pre-sales / Sales, and BDM teams.

Product Expertise:
• Maintain an up-to-date understanding of the company’s lighting product range and their technical specifications.
• Stay up-to date on new products and industry trends.

Reporting & Analysis:
• Ensure proper documentation for reports, quotations, correspondence and all projects / product details are filed on the servers and company files only.

Skills, Competencies, & Knowledge
• Personal integrity and honesty. Flexibility and adaptability.
• Accountability and responsibility.
• Strong attention to details. Good problem-solving skills.
• Good communication skills and active listening.
• Ability to work under pressure and meet deadlines.
• Results-Driven - ability to find cost-effective solutions to customer.
• Ability to respond to fast changing business needs on short notice.

Education & Experience
• Degree in Electrical Engineering or equivalent
• 0 to 1 year of experience in technical lighting support