HOSTESS

HOTEL - Lebanon - Beirut

Answer incoming phone calls and guests’ queries as per the relevant outlet standard
▪ Take reservations, obtain necessary information from guests and enter them in the system database
▪ Display knowledge about the Food and Beverage menu, promotions and special events to sell guests appropriately
▪ Coordinate with Head Hostess regarding the guests’ preferences
▪ Greet incoming guests and departing guests warmly and genuinely
▪ Escort guests to the assigned table, provide them with menus, answer their initial queries
▪ Know the floor plan by heart
▪ Conduct the proper tables allocation and validate with superior
▪ Maintain professional guest and public relations to maximize business
▪ Coordinate with service team for specific arrangements and assist with the opening procedures
▪ Maintain a clean, neat and well-organized front-of-house environment
▪ Observe the cleanliness and maintenance of the outlet, act upon and/or report any issue
▪ Reassure guests’ satisfaction upon their departure and escalate any feedback given

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Post date: 7 January 2026

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