• Manages the shops’ overall activities.
• Assists the assistant managers in daily routine tasks and implementation of company standards and requirements.
• Manages the shop’s staff through coaching and training in order to improve performance and to achieve the department’s objectives and targets.
• Provides senior management with all necessary data and statistics relating to shop sales and performance in order to assist them in their decision making process.
• Establishes a plan to fulfill the branch’s manpower needs through retention of current employees and through communicating the recruiting needs to the HR Department on semi-annual/ quarter-annual basis.
• Supervises the opening & closing of the branch.
• Supervises a daily-check up on the smooth performance of all machinery and equipment.
• Supervises, follows up and tracks all maintenance history for all equipment and machinery.
• Controls Wastes and works on reduction
• Handles the daily inventory items as well as the monthly.
• Follows up and monitors commitment in all checklists and log sheets.
• Achieves objectives through appropriate planning, organization of staff, inventory management, cost control and maximization of the branch’s sales and profits.
• Observes compliance with the company’s policies and procedures, as well as the governmental laws and regulations.
• Oversees the proper physical presentation of all branch personnel.
• Ensures the proper layout and display of all products in the branch and makes sure that all menu items are available.
• Performs random spot-checks on expiry dates of the various products sold in the branch.
• Performs spot questions and training refreshment on menu items to all staff