Tasks & Responsibilities:
• Operations Oversight:
Oversee departmental maintenance activities to ensure all work meets safety, quality, and service standards.
• Administrative & Clerical Support:
Provide general administrative assistance, including preparing reports, managing documentation, mailing, scanning, faxing, and copying for management and team members.
• Task Coordination:
Follow up on and complete all assignments issued by the Service Field Manager, ensuring timely execution and accurate reporting.
• Maintenance Planning & Scheduling:
Assist in planning, coordinating, and scheduling maintenance routes for all maintenance technicians to ensure optimal resource allocation and service efficiency.
• Record Management:
Maintain and update accurate records of routine repairs, preventive maintenance, and major service activities conducted on elevators and escalators.
• Service Review & Coordination:
Coordinate, monitor, and review all assigned maintenance and repair tasks for elevators and escalators, ensuring compliance with safety and manufacturer standards.
• Staff Support:
Provide support to the Service Field Manager by collaborating with superintendents and supervisors to prepare staff reports, performance logs, and other necessary documentation.
• Compliance & Safety:
Ensure adherence to safety regulations, company policies, and local codes related to elevator and escalator maintenance.
• Team Support & Communication:
Facilitate effective communication among technicians, supervisors, and maintenance manager, helping resolve operational issues and prioritizing service requests.
Skills:
• Communication: Communicating clearly and concisely, both orally and writing.
• Organizational: organize the work efficiency.
• Problem solving: identify the problem and find solution to ensure accuracy.
• Computer skills: MS Office.

Related Experience:
• 0 -2 years of experience in administration.

Education:
• Bachelor Degree in Business Administration or related field.

Abilities:
• Oral & Written Comprehension: the ability to listen to read and understand information and ideas presented through spoken words and sentences and in writing.
• Oral & Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand