Description

Aspire Software is looking for a full stack engineer (Python - Next.js or React) to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Values

• Innovation-driven: Constantly seeking new and creative solutions to enhance our products.
• Collaborative spirit: Working together to achieve common goals and drive collective success.
• Integrity and transparency: Maintaining honesty and openness in all interactions and processes.

Key responsibilities

• Develop and maintain: Design, develop, and maintain backend components of Sadie’s voice AI receptionist platform using Java and prompt engineering skills.
• Logging, monitoring, & QA: Implement and manage logging solutions to ensure application performance and troubleshoot issues effectively. Continuous refinement by calling into Sadie, determining gaps, refining prompts, and retesting.
• Collaborate with teams: Work closely with product managers, designers, and other engineers to deliver high-quality features and enhancements.
• Optimize performance: Continuously improve application performance, scalability, and security to provide an exceptional user experience.
• Code quality: Write clean, maintainable, and well-documented code, adhering to best practices and industry standards.
• Deployment and CI/CD: Manage deployment processes and implement continuous integration and continuous deployment pipelines to streamline development workflows.
• Problem solving: Identify and resolve technical challenges, ensuring the smooth operation of our AI-driven solutions.
• Design and refine conversational prompts: Ensure Sadie interacts naturally with customers, accurately collects order details, and maintains each brand’s tone of voice. Lead prompt engineering and conversation flow tuning, ensuring low-friction, high-trust interactions that feel intuitive to customers and align with operational needs.
• Implement and maintain integrations: Integrate with customer systems, including IVR routing, email summary delivery, and call transfer/spillover logic.
• System integrations: Familiarity with autonomous agents exchanging information with legacy systems in safe and secure manners.
• Lead implementation with new customers: Provide technology support to set up Sadie as their unique instance.

Requirements

• Technical expertise: Proficiency in FastAPI and Python for backend development, and Next.js or React for frontend development.
• Full stack knowledge: Strong understanding of both frontend and backend technologies, enabling you to build comprehensive solutions.
• Problem-solving skills: Ability to troubleshoot and resolve complex technical issues efficiently.
• Collaboration: Experience working in collaborative, cross-functional teams to deliver high-impact projects.
• Adaptability: Ability to thrive in a fast-paced startup environment, adapting to changing priorities and new challenges.
• Attention to detail: Commitment to writing high-quality code and ensuring the reliability and performance of applications.
• Communication skills: Strong verbal and written communication skills to effectively convey technical concepts to non-technical stakeholders.
• Client relationship management: Ability to interact with end customers when setting up instances.
• Experience with AI technologies: Familiarity with integrating AI and prompt engineering in applications.

Good to have

• UI/UX design: Understanding of user experience and design principles to create intuitive and engaging interfaces.
• Testing frameworks: Experience with automated testing frameworks and practices to ensure code quality and reliability.