Description

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

CARMA is looking to hire an Insights Research Executive to join our office in Beirut. The role is to source, select, and categorize social media items to produce clear, concise, and accurate daily alerts, in addition to reports based on client-specific requirements. Provide accurate coded data for analysis.

Work shift

Working hours: Evening shift; 1:00 PM till 10:00 PM
Days off: Tuesday and Wednesday

Roles and responsibilities

• Monitor social media platforms to find points of interest to the client through the latest tools and technology provided by CARMA.
• Categorize items (sentiment/topics analysis) according to client requirements, following the briefing document and the understanding of the client requirements.
• Translate and/or summarize social media posts to English.
• Create accurate and informative reports, real-time/daily alerts, and coded data sheets, as per the client requirements.
• Create attractive and informative charts and tables, imported from the analyzed content data, as per the clients’ requirements.
• Filter and code social media data to extract valuable insights and trends.
• Search and focus on buzz alerts, based on spikes in interests or rising issues, and directly report to client.
• Conduct research on influencers to add to the database.

Requirements

• BA in Journalism, Communication, Advertising, Marketing, Public Relations, or any related field.
• One year of experience in social media monitoring or research is preferred.
• Strong knowledge in MS Office and especially Excel.
• Strong understanding of key platforms such as Facebook, Instagram, Pinterest, LinkedIn, YouTube, Twitter, TikTok, and Snapchat.
• Excellent command of Arabic and English.
• Good social media research skills.
• Ability to join immediately.

Benefits

• Work with a diverse, global team on impactful projects.
• Opportunities for career growth, internal mobility, and international exposure.
• Access to learning and development programs.
• Flexible working arrangements and a supportive work environment.
• Exposure to cutting-edge technologies and innovative solutions.