Job Description

Roles & Responsibilities

A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets.

Duties and Responsibilities:

• Ensure high customer service by greeting, assisting, and applying the company s standards.
• Increase the store s sales by suggesting alternatives, following up on customers requests, and performing up-selling and cross-selling techniques.
• Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice.
• Communicate to the customers the information on special offers/Sales promotion events.
• Handle customers complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.
• Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.
• Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand s image and store manager s guidelines.
• Participate in year-end inventory and cycle counts.
• Handle cash register operations and complete sales transactions.
• Maintain personal grooming as per the company s standards to represent a positive image.
• Adhere to all company policies and procedures.

Full time Schedule (9 hours/day - 6days/week)