We are looking for a motivated and results-driven E-Commerce Sales Specialist to join our team in the FMCG industry.

The ideal candidate will be responsible for managing online sales channels, supporting digital sales growth, coordinating with internal teams, and ensuring a smooth customer experience across e-commerce platforms.

Key Responsibilities:

Manage and follow up on online sales orders from receipt to delivery.
Coordinate with warehouse, logistics, customer service, and finance teams to ensure timely order processing.
Monitor product availability, pricing, promotions, and online listings.
Support online campaigns and sales initiatives.
Track sales performance and prepare regular reports.
Handle customer inquiries, complaints, and order-related issues professionally.
Identify opportunities to increase online sales and improve customer experience.
Ensure accurate product information, images, and descriptions are updated on e-commerce platforms.

Requirements:

Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field.
1–3 years of experience in e-commerce, online sales, FMCG, retail, or customer service.
Good understanding of online selling platforms and digital sales processes.
Strong communication, coordination, and follow-up skills.
Good analytical and reporting skills.
Detail-oriented, organized, and able to work under pressure.
Proficiency in Microsoft Excel is a plus.
Fluency in Arabic and English is required