Job Description

Roles & Responsibilities

Role Overview

The Head of Internal Audit will establish and lead Toters internal audit function end-to-end.

This role goes beyond executing audits it is about defining the audit vision, strengthening governance, and influencing risk management at the highest levels of the organization.

You will act as a trusted advisor to senior leadership and the Board, bringing independent judgment, deep expertise, and a pragmatic approach to risk in a fast-scaling tech environment.

This role reports functionally to the Board and administratively to the CEO, ensuring independence and objectivity of the internal audit function.

Key Responsibilities

Audit Strategy & Function Leadership

• Define and implement the internal audit strategy aligned with Toters growth, risk profile, and strategic priorities.
• Establish the internal audit function, including audit charter, methodologies, governance frameworks, and quality standards.
• Develop and execute a risk-based annual audit plan across all entities and markets.
• Lead the full audit lifecycle for high-risk and complex engagements.
• Build, lead, and mentor a high-performing internal audit team over time.

Risk Management & Governance

• Play a key role in shaping and strengthening the company s enterprise risk management (ERM) framework.
• Proactively identify and assess emerging risks related to rapid scaling, new market entry, and evolving business models.
• Challenge and influence senior leadership on risk appetite, control design, and prioritization.
• Partner cross-functionally to embed strong risk and control practices across the organization.

Executive Reporting & Influence

• Translate audit findings into clear, actionable, and business-relevant insights for executive leadership and the Board.
• Present audit outcomes, key risks, and recommendations to the CEO, and Board.
• Drive accountability by tracking and following up on management action plans.
• Provide forward-looking risk perspectives to support strategic decision-making.

Compliance, Fraud & Investigations

• Oversee adherence to applicable regulations across operating markets (e.g., VAT, labor laws, data privacy).
• Lead sensitive investigations, including fraud, misconduct, and whistleblower cases, with discretion and integrity.
• Identify and mitigate risks related to marketplace dynamics (e.g., vendor/driver fraud, incentive abuse, payment irregularities).
• Act as the primary liaison with external auditors and regulatory bodies.

Technology & Data-Driven Auditing

• Champion the use of data analytics and automation to enhance audit coverage and efficiency.
• Lead audits of technology systems, including platform controls, cybersecurity, and data governance.
• Assess risks related to digital payments, wallets, refunds, and fintech operations.
• Evaluate controls across Toters ecosystem, including customers, merchants, and delivery partners.

Desired Candidate Profile

Requirements

Education & Certifications

• Bachelor s degree in Accounting, Finance, or a related field; Master s degree is a plus.
• CIA required; CPA, ACCA, CISA, or CFE are strong advantages.

Experience

• 10+ years of progressive experience in internal or external audit, with at least 4 years in a leadership role.
• Experience in tech, e-commerce, fintech, or a Big 4 environment is highly desirable.
• Proven track record of building or leading audit functions in multi-entity or multi-country environments.
• Strong experience engaging with C-suite stakeholders and presenting to Boards.
• Hands-on experience in fraud investigations and regulatory engagement.

Skills & Competencies

• Deep knowledge of IFRS standards, and enterprise risk management frameworks.
• Strong analytical capabilities, with experience using data tools (e.g., SQL, Excel, Power BI).
• Strategic mindset with the ability to connect audit insights to broader business risks and objectives.
• Excellent communication and influencing skills, with the confidence to challenge senior stakeholders constructively.
• Ability to operate effectively in fast-paced, evolving, and sometimes ambiguous environments.
• High integrity, sound judgment, and strong professional skepticism.
• Fluency in English and Arabic.