Restaurant Branch Manager

Translated
On-site
Lebanon , Tripoli
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Job Details

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.

Responsibilities
Oversee the daily operations of the restaurant to ensure smooth and efficient service.
Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.
Ensure exceptional customer service and promptly resolve guest concerns or complaints.
Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.
Control labor costs, food costs, and operating expenses while maximizing profitability.
Prepare and analyze daily, weekly, and monthly sales and operational reports.
Manage inventory levels, purchasing, and stock control to minimize waste and shortages.
Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.
Recruit, train, coach, and evaluate employees to maintain a high-performing team.
Develop staff schedules to ensure adequate coverage while controlling labor costs.
Implement company policies, operational procedures, and service standards.
Drive sales through promotional activities, upselling initiatives, and customer engagement.
Ensure compliance with company policies, food safety standards, and local regulations.

Qualifications
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.
Experience managing an international cuisine restaurant is required.
Strong leadership, communication, and team management skills.
Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.
Strong problem-solving and decision-making abilities.
Proficiency in Microsoft Office and restaurant POS systems.
Ability to work flexible hours, including evenings, weekends, and holidays

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