Position: Indoor Sales Engineer
Employer Type: Full-time

Tasks and Responsibilities:

o Collaborate with the sales team to understand customer requirements and project specifications.
o Prepare accurate technical and commercial quotations for new elevator installations, modernization, and replacement projects.
o Review customer inquiries, drawings, and project documentation to develop suitable elevator solutions.
o Attend customer meetings, project negotiations, and technical presentations to explain product features and recommend appropriate elevator systems.
o Negotiate commercial and technical proposals with clients to secure orders while maintaining company profitability.
o Build and maintain strong relationships with customers by providing professional technical support throughout the sales process.
o Identify missing customer or project information required to prepare accurate estimates and proposals.
o Coordinate with engineering, procurement, suppliers, and manufacturing teams to ensure the feasibility and accuracy of proposed solutions.
o Follow up on submitted quotations and maintain regular communication with customers until order confirmation.
o Assist customers throughout the project lifecycle, from initial inquiry through project completion, including coordinating financing applications when applicable.
o Ensure quotations comply with company standards, technical specifications, and customer requirements.
o Maintain records of quotations, customer interactions, and sales activities within the company's ERP system.
o Stay updated on elevator products, industry standards, safety regulations, and market trends.
o Support the achievement of departmental sales targets and business objectives.
o Ensure that all contracts are aligned within OTIS policies and procedures.

Skills:
• Technical Skills: understanding the inner working of elevator & escalator systems.
• Communication: communicating with others to convey information effectively.
• Customer service: interacting with customers to communicate effectively about their needs.
• Computer skills: MS Office, AutoCAD

Related Experience:
• 0-3 year of experience in the elevator field.
• Previous experience in sales is a plus.
Education:
• A Bachelor’s degree in Mechanical Engineering
Abilities:
• Oral and Written Comprehension – the ability to listen and read to and understand information and ideas presented through spoken words and in writing.
• Oral & Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand